Jacques Gauthier

Executive Vice President & Partner, Carpedia

Jacques Gauthier is an Executive Vice President and Partner at Carpedia International, known for his collaborative leadership and genuine respect for the people who are the foundation of organizational success. Jacques’s leadership approach combines empathy with practical problem-solving to create meaningful change for organizations and their teams.

After a brief departure, Jacques returned to Carpedia in 2010 to take on a leadership role in business development. During his time away, he served as a leader of a multi-national BPO Services Firm, where he was responsible for operational performance across 15 sites on two continents. There, he successfully integrated acquisitions, streamlined processes, and created operational consistency while aligning teams across departments. These experiences reaffirmed his passion for building visibility, efficiency, and alignment within organizations.

Jacques has a talent for simplifying complex challenges into actionable, results-driven solutions. Throughout his career, he has worked across operations, sales, client services, and workforce management. Jacques has experience in both industrial and service-based sectors, including manufacturing, logistics, financial services, and retail. His focus on fostering collaboration and continuous improvement helps leaders create growth and sustainable results.

Beyond his corporate achievements, Jacques places a strong emphasis on community. He served as President and Board Member of the Niagara Distress Center, a crisis intervention organization, and as a board member of the Canadian Association of Insurance and Financial Advisors (now Advocis). These roles reflect his belief in the importance of service and community impact.